Refund

Refund Policy

For Bentgo customers, the sections below set out returns, exchanges, and refunds. This page applies specifically to bcntgo.shop.

order problems at Bentgo
This order problems section covers orders and visits through bcntgo.shop for Bentgo. When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

Details from Bentgo on refund timing
Bentgo publishes this refund timing guidance for customers using bcntgo.shop. When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

Our approach at Bentgo to exceptions
For purchases made through bcntgo.shop, Bentgo applies the following guidance on exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

Our approach at Bentgo to support
The following support guidance applies to the Bentgo storefront at bcntgo.shop. For return or exchange assistance, contact Support@Bcntgo.shop or 7033999065.

Details from Bentgo on eligibility
For Bentgo customers at bcntgo.shop, this section explains eligibility. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

What Bentgo customers should know about condition of returns
For purchases made through bcntgo.shop, Bentgo applies the following guidance on condition of returns. Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

How Bentgo handles starting a request
This starting a request section covers orders and visits through bcntgo.shop for Bentgo. A return or exchange begins when you, contact us at Support@Bcntgo.shop before sending the item. Once the request is approved, Bentgo will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Merchant Information
Business name: Bentgo
Brand name: Bentgo
Email: Support@Bcntgo.shop
Phone: 7033999065
Physical address: 2706 Reed Ave, Cheyenne, Wyoming, 82001, United States